Reference

Open the Privacy Policy Before Your Account

Your ligaidn account data, login checks, and DANA, OVO, GoPay, QRIS payment records are handled under this Privacy Policy before you reach the lobby from Jakarta or anywhere…

DANA data contextOVO payment recordsGoPay reference checksQRIS privacy trail
ligaidn Open the Privacy Policy Before Your Account
CONTACT PATHS

Open Privacy Requests Through Support

Privacy questions should reach the team that can verify your account safely. We handle data access, correction, deletion, cookie, and payment-record questions through live chat, WhatsApp, and email, with support active daily…

Live chat privacy help Use live chat from 09:00 to 01:00 WIB when you need a privacy answer while logged in. We may ask for your username and recent login time before discussing account data.
WhatsApp account checks Send WhatsApp from the number linked to your account for data correction requests. If the number has changed, we ask for an email match and a device check before changing records.
Email request tracking Email [email protected] for deletion, export, or cookie questions that need written tracking. We reply with the next account step and keep the thread tied to your request reference.
ACCOUNT CARE

Explore How We Protect Your Data

Account privacy is handled at the point where data is created, not after a ticket becomes noisy.

Data we collect

We collect account details you type, login timestamps, IP address, device type, and payment references from DANA, OVO, GoPay, or QRIS. This Privacy Policy explains why each category is needed.

Payment record handling

Payment references help us match your wallet activity without exposing your full app balance or private payment app screen. We store the transaction code, time, amount, and account match used for checks.

Cookie controls

Cookies keep your session active, remember language choices, and flag unusual access. You can clear them in your browser, but you may need to log in again and pass a device prompt.

Device security

Your login area includes password checks and device records under Account > Security > Devices. If a new phone appears, we may pause sensitive account changes until you confirm access.

Retention choices

We keep account and payment data only for operational, security, dispute, and legal needs. When a record is no longer needed, we delete, anonymise, or isolate it from everyday support views.

Privacy requests

Ask us to correct, export, or remove eligible data through live chat, WhatsApp, or email. We verify your request first so account privacy is not changed by another person.

Check Privacy Questions Before You Join

These answers explain how this Privacy Policy works when you open an account, use Indonesian payment rails, change devices, or contact support. We keep the wording direct because privacy choices affect your login, wallet records, and account history. If your question involves a specific account, contact us through a linked channel so we can verify you before sharing private details.

We collect the details you submit, such as username, contact channel, password record, login time, device type, and payment references. We use them for account access, wallet matching, security checks, and support replies.

We keep payment references so your wallet activity can be matched to your account and checked if a dispute appears. We do not need your full app history, only the transaction details tied to the account.

Yes. Contact live chat, WhatsApp, or [email protected] from a linked channel and ask for an account data copy. We verify ownership first, then explain the format and expected reply path.

Start from live chat or WhatsApp and tell us which contact detail needs correction. We may ask for a login check, current linked email, and device confirmation before updating the account record.

Our cookies support login sessions, language choices, fraud checks, and page performance on ligaidn.club. If third-party tools are used, they are limited to operational needs described in this Privacy Policy.

We keep data while your account is active and longer when security, dispute, accounting, or legal duties require it. When those needs end, we delete, anonymise, or restrict the record.

You can request deletion through live chat, WhatsApp, or email. Some records may remain if needed for disputes, fraud prevention, or legal duties, and we will explain what can and cannot be removed.